Your Trusted Partner in Marine Casualty Management and Technical Consultancy

At Ertem, Rivero and Partners, we combine decades of experience with a global presence to offer our clients unparalleled support in managing marine casualties and providing technical consultancy. With strategically located offices in Istanbul, Hamburg, Dubai, Shanghai, Singapore, Buenos Aires, Rio de Janeiro, Asuncion, Panama and Mexico, we are well-equipped and fully organized with same dedicated team in all offices to respond swiftly and efficiently for marine casualties worldwide.

We specialize in a wide range of services designed to protect your interests, from the initial mobilization to the final settlement of claims. Our team is recognized for handling complex cases, and we pride ourselves on offering hands-on, proactive solutions at every step of the process.

Comprehensive Marine Casualty Services

Our expertise includes providing advice and support for various type of casualties, particularly major cases of sinking, grounding, collision, fire or flooding, we work closely with Underwriters and P&I Clubs and other stakeholders to manage all aspects of an incident. We actively take part in crew interviews, salvage operations, and root cause analysis, ensuring that all evidence is preserved and that the repair process runs smoothly.

Expert Damage Surveys and Investigations

As specialists in Hull & Machinery (H&M) damage surveys and machinery damages, we offer a proactive approach that extends beyond reporting extent, cause and nature of damage. Our surveyors are deeply involved in tendering process, monitoring the progress and verification of repairs and negotiating with shipyards and other parties as necessary. With our detailed knowledge of shipyard practices and a continuously updated database of repair costs & tariffs, we give our utmost assistance to mitigate expenses on repair budget and ensure timely and effective repairs.

Our technical depth also enables us to perform root cause analysis for machinery failures, assisting to identify insurable perils and prevent future incidents.

Claims Management and Crisis Response

At Ertem, Rivero and Partners, we understand the critical nature of responding quickly to crises. We provide 24/7 emergency management, including overseeing salvage and wreck removal operations, negotiating with salvors or parties concerned and ensuring compliance with local regulations. Our crisis management skills, coupled with our local knowledge and strong relationships with authorities, allow us to navigate even the most challenging environments.

We also offer end-to-end claims management services, including handling and defending recoveries, monitoring repairs and ensuring effective cost control throughout the process. Our clients benefit from our ability to deliver detailed reports, documentation and expert advice during negotiations with shipyards, repair workshops and makers / manufacturers.

Why Choose Ertem, Rivero and Partners for Damage Surveys?

Our global reach, technical ability and commitment to deliver cost-effective solutions make us the trusted partner for marine insurance markets, Owners and maritime stakeholders worldwide. We are enthusiastic about what we do our team’s dedication to integrity, excellence and teamwork drives us to continuously exceed our clients' expectations.